This hotel is a great budget option with excellent value for money. The rooms are cozy, clean, and come with basic amenities. I loved that my room had both a double bed and two single beds, making it perfect for families or groups. The shower had hot water and great water pressure, ensuring a comfortable and refreshing experience. The staff were friendly and helpful, providing attentive service from making reservations to offering an additional heater in the room. The hotel's location is convenient, within walking distance to the main attractions, restaurants, and shopping areas.

All was just fine, no major issues to mention.

Comfortable room, helpful staff, good location near restaurants and market, felt safe and comfortable.

Nothing.

The location of the hotel is excellent, near the main streets and restaurants. the room and bathroom were clean and comfortable. Breakfast was delicious and plentiful. the staff were friendly and always available to help with any requests.

The lack of central heating made it uncomfortable, especially in common areas, as well as in the room, during cold weather.

the hotel is clean, recently refurbished, and the staff are bilingual. It was convenient to have plenty of restaurants nearby and the location was perfect for enjoying the colorful parade during the fiesta. The buffet breakfast was good and we were able to walk to the train station with our luggage for our journey to Cusco. Cons: Can't fault anything about it! 😊.

Had a great time here! the price was very reasonable, which meant that I could afford to stay for New Year's Eve. the location was also great - close to the main street and easy to get to all the restaurants and bars. the room was clean and comfortable, with everything I needed.

The noise. There were a lot of people partying outside on New Year's Eve, which was to be expected, but it continued for several nights after that.

This hotel in Puno proved to be a great choice with good value for price. The rooms were clean and spacious, and the bathroom had constantly hot water and good water pressure. The staff was friendly, helpful, and provided excellent service. The location was convenient, within walking distance to plenty of restaurants and tourist attractions. The breakfast offered a variety of delicious options, including fresh eggs, toasts, cereals, and fresh juices. this hotel exceeded my expectations.

All was fine and there is nothing I would change.

I recently stayed at the Utasa Villa Real Inn in Puno for two nights. The receptionists were incredibly friendly and even held onto my bag for free while I visited Lake Titicaca. The location is perfect, as it is within walking distance to the main square, restaurants, shops, and banks. They also offer free coca tea 24/7, which was a nice touch. I had a comfortable stay with good breakfast options and would definitely recommend this hotel.

Would definitely recommend this hotel.

This hotel is absolutely mind-blowing! The rooms are clean and comfortable with a European 3-star feel. The staff is super friendly and attentive, even providing us with an extra heater to keep us warm during our illness. The hot water for tea is available anytime, such a bonus! The tour organization service is top-notch and the breakfast is delicious with fresh options like eggs, toasts, juices, and more. I can't recommend this place enough, it's a jaw-dropping experience!

Utasa Villa Real Inn exceeded my expectations in many ways. the location was perfect for exploring the main attractions of the city, as it was within walking distance. Additionally, the staff at this hotel were friendly and always willing to help with any queries or requests. The rooms were well-equipped and comfortable, whether you're looking for a double bed or two single beds. I was particularly impressed by the attention to detail, as the rooms had an additional heater for those chilly nights. Lastly, the complementary breakfast provided was a great start to the day, with a variety of options to choose from.

No major issues, everything was just fine.

The hotel has comfortable rooms and the staff was friendly. It was nice to have coffee and tea available all the time. The location was convenient, only a few blocks away from the main street.

The wifi was not reliable and could only be used in the lobby area. Some guests had trouble with hot water.

Clean and comfortable room close to the train station. Great breakfast, friendly staff, and near to everything in this city.

Was all great.

Nice, modernly furnished rooms. Friendly receptionists. Extra heater provided for warmth. Close to main square and restaurants. Excellent staff.

Felt like visiting family, nothing too much trouble.